My dad, brother, and I were staying in the area and had the pleasure of diving with Pluto Dive over the holiday season. Pluto Dive took extraordinary care of us, 10/10 would dive with them again!Our family did two Cenote dives with Mauro, who has a great sense of humour and explains things very clearly - exactly what you’d want in a dive guide! I had some buoyancy and equalization issues and he was very patient to help me work through them. (For those of you who might get motion sickness in the car, he’s also a steady driver.)My brother and I also did four ocean dives with Barbara! Barbara is really professional and explains everything clearly - from the dive itself to the logistics, which is super appreciated!! When I go to dive, I like to not have to sweat the small details. Above all, her most shining trait is how passionate she is about creating an amazing experience for you. I mentioned that I didn’t have great buoyancy control and she made sure to talk to me about it and observe me while underwater, which made me feel cared for. There had been some torrential rain all week in Playa so the visibility wasn’t the best; I could tell that she cared deeply about it and kept offering to give us our money back if we didn’t want to do more dives because of it. (She also gave us our money back for our dad who fell ill last minute and couldn’t make his dives.) While underwater, she’s constantly looking for marine life to point out to us, too!Captain Felipe and his crew were incredibly helpful while we were onboard for our ocean dives as well, preparing all the tanks and our gear, and helping us put it all on. Additionally, Barbara and the crew took extra care to figure out where we should get into the water so that we’d have an easier time when we went down.Other small details are also worth a mention: calling our cab driver so that he showed up by the time we got back to the dive shop, hanging our suits between days so they’d be dry by the time we showed up the next day, making sure we had all our cameras, and shoutout to Alberto who looked after our personal belongings while we were out in the wild!If you’re in the Playa del Carmen area and are looking to dive, I’d recommend you check out Pluto Dive! You may also find two bonus furry surprises in the dive shop 🐈⬛🐈⬛
The team at Pluto Dive are beyond excellent. Barbara and Mauro were a fantastic help throughout the entire dive experience. Our equipment was hung to try for easy-wearing the next day, our scuba units were set up for us on the ship, and our cab was called for us and ready by the time we returned from our dives. Barbara even gave us a refund for our father who was too sick to dive. I can recommend Pluto dive to anyone looking for a great dive experience at the Cenotes or the Caribbean! The cats are also a great bonus!
We flew more than 30 hours to Mexico to dive in cenotes. It is our first time to dive in cenotes. Barbara explained us well in email before engaged to them.When we arrive here, we were welcome by Jaguar. Barbara and Alberto was so nice to welcome us and honestly. We feel so warm.Our guide is Momo for the entire trip of our cenote dives. Cenotes for me is his office. He know inside out of all the cenotes so well. He is well known/famous here. You can hear everybody calling "Momo" at cenotes, roadside, even in the middle of the road.This dive shop is highly recommended. Amazing and really professionalism is top of their priority.Buen trabajo Pluto Dive. We feel very safe and enjoy with you guys. Graciassssss!
I did my dive training here and it was nothing but a great experience! All staff were friendly and nice. We had to reschedule and Barbara was understanding and let us do it another day. Highly recommend!
My experience with Pluto Dive is a 5 start plus! I did my PADI open water with Barbara and I consider myself more than lucky to get that opportunity. I did my class one on one with her which was awesome. She takes her time to make sure that you understand the theory and everything. I feel like I've solid basics now and it's just the beginning of a new journey in the world of diving! A special thank to Jaguar who was there to support me and the crew! Protect our oceans!
I was in playa del carmen for two weeks. I wanted to improve my diving knowledge and pick up some advanced certifications. I did the research and picked Pluto because they were reasonably priced with good reviews. They exceeded My expectations on everything I did and were very patient with all I had to absorb during that time. I started with PADI Advanced Open Water,And did the work for Nitrox Certification. It was much to cover in a few days. They did a great job from start to finish and have increased my diving confidence significantly. Great dive shop if you are looking to up your diving skills. Thanks to Barabara, Alberto, MoMo and the boat crew for another great experience.
I spent a week in Riviera Maya and had the pleasure of diving with Pluto Dive. My dive guide, Mauro, was top notch! He knew the cenotes in and out. The dives were never rushed and we had a great and relaxing time underwater. The owners, Barbara and Alberto run a great shop with many different choices of where to dive depending on weather conditions. I highly recommend them!
After over 7 years of getting our PADI here we are back to dive with them again. Had 2 ocean dives with Alberto and 4 cenote dives with Momo. Both experiences were top notch but cenote diving is not to be missed. I really hope we would be back soon to dive with Pluto.