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Reviews
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Amazing experience. I came to Pluto Dive with only 8 dives. Barbara took me and showed me how to fix some of the things that I was having trouble with.... read more She is so kind and patient. The care that she and Alberto showed me was the most wonderful experience. I feel like I have achieved a better understanding of what works and what doesn't. After having 4 dives with Barbara I was introduced to diving in a Cenote with Mauro. He took my brother and I for 2 days. This was a totally different experience than ocean diving. He was also very patient and kind. I can only say that this shop and the people Barbara, Alberto, Mauro, Caption Felipe, Sixto and Jaguar the shop cat gave me such kindness and care. My safety was their priority making sure that everything was exactly the way it was supposed to be to make sure I had a safe dive. This is not just a "dive Shop", this is a family. And they make you feel that your part of their family. If you are looking for a dive shop that cares about you and your safety this is definitely the place to come. I can't thank them enough for the most amazing experience.
Denise Primmer
10 February 2023My partner and I are newly certified divers who had not been diving for close to one year. We felt very comfortable going out with Barbara, who was very professional... read more and lead us the entire way. We did two ~1hr dives close to the shore, our first times off a boat. Barbara pointed out interesting sea creatures for us and she calmly helped my partner get through a little situation underwater. Her expertise was very much needed, and I would not hesitate to train with her in the future. Thank you for the great dives!
Jinny Cai
9 February 2023Ciao sono Claudio, ho fatto una vacanza a Playa del Carmen dal 19 gennaio 2023 al 02 febbraio 2023, la vacanza era all'insegna delle immersioni. Ho conosciuto Pluto Dive dopo... read more una ricerca in zona, in quanto cercavo un diving italiano. Posso dire che le immersioni fatte nei Cenote con Mauro (Momo)sono state a dir poco, Entusiasmanti!! L'esperienza acquisita immergendomi nei sei Cenote risulta essere notevole, poi con Mauro, subacqueo di notevole esperienza mi ha permesso di immergermi in tutta tranquillità in ambiente diverso dalle barriere coralline. L'immersione fatta con Barbara nell'ambiente degli Squali Toro, ha aggiunto una botta di adrenalina pura, veramente Eccezionale!!! La valutazione di Pluto Dive è massima direi un 10+++ Dettata dalla serietà, la precisione e la cura con cui preparano le immersioni, nulla togliendo alla simpatia nel mettermi a mio agio. Grazie di cuore a tutti, Alberto (il Boss), Barbara e Mauro. Katia, Tatiana e Italo per la bellissima compagnia. Un abbraccio Claudio
Claudio Vicentini
8 February 2023My first cenote dive was with Pluto Dive and it was awesome. I was by myself but it wasn't problem and I Dive with Alberto. I didn't have bit experience... read more but Alberto chose great cenote to dive for the first time. Good prices and nice people. It was June 2022 but I forgot to give rate earlier ;).
Stanislaw Blaszkiewicz
2 February 2023 -
Family-run, friendly dive shop full of local (multi-lingual!) experts! Barbara was very helpful recommending what dive trip to do, and Momo was a great dive guide - very encouraging, helpful... read more and reassuring (which I appreciated since it had been 3 years since my last dive!) I ended up doing a 2 cenote dives in Tajma Ha and would highly recommend both the dive shop as well as the dive itself! Grazie mille Pluto!
Stephanie Casler
2 February 2023I was there for almost 3 weeks and did my Cave Diver course and couple of fun cave dives with them. It was definitely a trip of a lifetime!. ... read more Everyone at Pluto is just so accommodating, Barbara answered all my questions and help me with all the details prior my arrival. Alberto is a very demanding instructor, he explains and explains until you really understand but I still messed up some parts while underwater but in the end I got it after all the hard work and his guidance!. He'll make sure your daily dive plan is well organised, I was totally in good hands. Even after the course, I learnt something new too, how to do cave diving photography safely. You'll always learn something with Alberto! It's a small shop with big heart and personality, they've been helping with the strays around Playa. In fact the owner of the shop is a cat named Jaguar!, He will make sure Barbara and Alberto get all the work done 🤣 I'm going to miss everyone there, I will definitely come back one day for more diving with them. Please don't miss out on diving with them if you're in Playa del Carmen. Thank you guys
Affan Zanila
2 February 2023Katy P
26 January 2023Con mia moglie abbiamo avuto la fortuna di scoprire Pluto Dive. Barbara, Alberto e Mauro “Momo” simpaticissimi e professionali, ci hanno accolto nel migliore dei modi. Le immersioni sui reef,... read more con gli squali toro e nei cenotes non possono mancare se si viene a visitare Playa del Carmen e se vengono fatte con Pluto Dive diventano indimenticabili. Lo consiglio al 100%
Andrea Di Cola
9 January 2023 -
Great experience and wonderful people. Barbara helped me feel safe and comfortable during the dive, had great feedback and suggestions for some problems and made me feel more confident as... read more a diver.
Sequoia Kessler
9 January 2023My dad, brother, and I were staying in the area and had the pleasure of diving with Pluto Dive over the holiday season. Pluto Dive took extraordinary care of us,... read more 10/10 would dive with them again! Our family did two Cenote dives with Mauro, who has a great sense of humour and explains things very clearly - exactly what you’d want in a dive guide! I had some buoyancy and equalization issues and he was very patient to help me work through them. (For those of you who might get motion sickness in the car, he’s also a steady driver.) My brother and I also did four ocean dives with Barbara! Barbara is really professional and explains everything clearly - from the dive itself to the logistics, which is super appreciated!! When I go to dive, I like to not have to sweat the small details. Above all, her most shining trait is how passionate she is about creating an amazing experience for you. I mentioned that I didn’t have great buoyancy control and she made sure to talk to me about it and observe me while underwater, which made me feel cared for. There had been some torrential rain all week in Playa so the visibility wasn’t the best; I could tell that she cared deeply about it and kept offering to give us our money back if we didn’t want to do more dives because of it. (She also gave us our money back for our dad who fell ill last minute and couldn’t make his dives.) While underwater, she’s constantly looking for marine life to point out to us, too! Captain Felipe and his crew were incredibly helpful while we were onboard for our ocean dives as well, preparing all the tanks and our gear, and helping us put it all on. Additionally, Barbara and the crew took extra care to figure out where we should get into the water so that we’d have an easier time when we went down. Other small details are also worth a mention: calling our cab driver so that he showed up by the time we got back to the dive shop, hanging our suits between days so they’d be dry by the time we showed up the next day, making sure we had all our cameras, and shoutout to Alberto who looked after our personal belongings while we were out in the wild! If you’re in the Playa del Carmen area and are looking to dive, I’d recommend you check out Pluto Dive! You may also find two bonus furry surprises in the dive shop 🐈⬛🐈⬛
Lynn Chau
9 January 2023The team at Pluto Dive are beyond excellent. Barbara and Mauro were a fantastic help throughout the entire dive experience. Our equipment was hung to try for easy-wearing the next... read more day, our scuba units were set up for us on the ship, and our cab was called for us and ready by the time we returned from our dives. Barbara even gave us a refund for our father who was too sick to dive. I can recommend Pluto dive to anyone looking for a great dive experience at the Cenotes or the Caribbean! The cats are also a great bonus!
Marco Chau
9 January 2023 -
Béatrice Primatesta
9 January 2023We flew more than 30 hours to Mexico to dive in cenotes. It is our first time to dive in cenotes. Barbara explained us well in email before engaged to... read more them. When we arrive here, we were welcome by Jaguar. Barbara and Alberto was so nice to welcome us and honestly. We feel so warm. Our guide is Momo for the entire trip of our cenote dives. Cenotes for me is his office. He know inside out of all the cenotes so well. He is well known/famous here. You can hear everybody calling "Momo" at cenotes, roadside, even in the middle of the road. This dive shop is highly recommended. Amazing and really professionalism is top of their priority. Buen trabajo Pluto Dive. We feel very safe and enjoy with you guys. Graciassssss!
LKSIM
9 January 2023Voilà plus de 10 ans que nous plongeons avec Alberto et Barbara. Nous avons toujours un immense plaisir à venir dans cette structure familiale éloignée de la plongée industrielle avec... read more des séjours sur mesure. Nous nous réjouissons déjà de revenir. Béatrice et Stéphane.
Stephane Primatesta
9 January 2023I did my dive training here and it was nothing but a great experience! All staff were friendly and nice. We had to reschedule and Barbara was understanding and let... read more us do it another day. Highly recommend!
Mckenna Ringwald
9 January 2023 -
My experience with Pluto Dive is a 5 start plus! I did my PADI open water with Barbara and I consider myself more than lucky to get that opportunity. I... read more did my class one on one with her which was awesome. She takes her time to make sure that you understand the theory and everything. I feel like I've solid basics now and it's just the beginning of a new journey in the world of diving! A special thank to Jaguar who was there to support me and the crew! Protect our oceans!
Jamalsky Saint-Fleur
9 November 2022I was in playa del carmen for two weeks. I wanted to improve my diving knowledge and pick up some advanced certifications. I did the research and picked Pluto because... read more they were reasonably priced with good reviews. They exceeded My expectations on everything I did and were very patient with all I had to absorb during that time. I started with PADI Advanced Open Water,And did the work for Nitrox Certification. It was much to cover in a few days. They did a great job from start to finish and have increased my diving confidence significantly. Great dive shop if you are looking to up your diving skills. Thanks to Barabara, Alberto, MoMo and the boat crew for another great experience.
Jason
9 November 2022Excelente todo el equipo. Gracias por la paciencia y dedicación. Todo lo que dijeron que iban a hacer, se dio tal cual y con muy buena onda. Mauro fue nuestro... read more guía. Abrazo Argentino
Verónica Frino
9 October 2022Todo genial, muy profesionales, tanto como Bárbara, Alberto o Momo muy simpáticos y se nota que les gusta su trabajo, si vuelvo a playa del carmen no dudaría en volver... read more a bucear con ellos. Recomendable 100% y total confianza. Muchas gracias por las inmersiones. Un saludo desde Madrid (España) esperamos volver a vernos.
Raúl Villena
9 September 2022 -
Abbiamo fatto due bellissime immersioni con Alberto e Barbara in mare, grazie alla loro professionalità e passione hanno reso il tutto davvero unico! Peccato non aver avuto tempo di immergersi... read more anche nel cenote, sarà per la prossima volta :) grazie dell'esperienza
Gabriele Faggioli
9 September 2022We were in Playa for several weeks and had an awesome time diving. Barbara and her team took us to all of the best spots, including a Cenote dive! Pluto... read more Dive is the best!
Kelly Hammons
9 September 2022Fue bastante satisfactorio recibir las habilidades de enseñanza de Bárbara para lograr comprender los conceptos del buceo y el trabajar en 4 inmersiones en equipo fortaleció mi capacidad para seguir... read more con mis estudios de la calidad de agua en mar abierto. Siempre fueron cordiales y comprensivos. La tripulación del barco fue respetuosa y servicial. Gracias. Ana Laura Rodríguez Sotelo.
Loya Loteso
9 August 2022Barbara e Alberto sono fantastici!! Ci hanno messo immediatamente a nostro agio e ci hanno aiutato moltissimo a riprendere mano con le immersioni dopo anni di inattivita`. ci hanno consigliato... read more e guidato con molta professionalita` e cortesia. L'attrezzatura fornita da loro era perfetta e pulitissima. Hanno aiutato anche mia figlia ad ottenere il primo brevetto senza pressioni e fornendo un training di alto livello. L'unico difetto che gli si puo` imputare e` la distanza per andare da loro (12 ore di volo) altrimenti sarei a fare immersioni con loro ogni settimana.
Cristiano Rossi
9 August 2022 -
I dove with both, Barbara and Alberto, and it was both times a great experience! Both are very professional and safety is their first priority (which cannot be said for... read more all the dive centers I saw in Playa del Carmen see example below). Alberto took me to the Tajma Ha Cenote and it was one of the best dives I made so far! The safety briefing was thorough and I got my own flashlight for the dives in the partly dark cenote. During my second dive I saw another group of divers from another dive center where only the guide had a flashlight and most divers swam in the dark behind him. This was not only a pity because they didn't see much without flashlight, but it is also dangerous as one might get lost and is not able to find their way out in the dark. If you want to be safe, have fun and enjoy your dives. go with Barbara and Alberto!
Daniel Monteiro
9 July 2022Pluto is the best!!! Non ci sono altre parole. Io e la mia compagna abbiamo effettuato le immersioni con questi fantastici ragazzi: Mauro L esperto di cenote che ci ha... read more guidato nei meandri della terra Maya (il suolo Messicano riecheggia della loro energia) e Barbara ha preso per mano attraverso i mari caraibici.. giornate che rimarranno per sempre 🤩🤩🤩
Nicola Merli
9 June 2022 -
I really liked the operation as I could adjust details regarding to choosing cenotes. Crews were friendly and the service was great!
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9 June 2022I had a chance to dive with Pluto dives for a few days. Barbara and Alberto were great and very flexible when plans had to change based on my own... read more schedule or weather conditions. I ended up diving with Mauro to multiple cenotes and had a fantastic time. I highly recommend them
Anthony Audin
9 May 2022Alberto, Barbara and Momo are so nice, super professional, fantastic divers and all around great folks. From the cenotes to the reef, this crew and shop will make your dives... read more enjoyable and memorable. The best in Playa!
Miguel Razo
9 April 2022 -
Just finished 4 days of diving with Pluto and cannot say enough good things about our experience there. The whole team is fantastic, they are professional, organized and fun! We... read more did 2 cenotes with Alberto, one with Momo and an ocean dive with Barbara. It really felt like we were diving with old friends. The cenotes are amazing and having such highly-skilled guides was what took the experience to a higher level. I am looking forward to my next chance to dive the Yucatan and cannot imagine diving with anybody else! Do yourself a favor and dive with Pluto!
Gordon Morrow
9 March 2022I spent a week in Riviera Maya and had the pleasure of diving with Pluto Dive. My dive guide, Mauro, was top notch! He knew the cenotes in and out.... read more The dives were never rushed and we had a great and relaxing time underwater. The owners, Barbara and Alberto run a great shop with many different choices of where to dive depending on weather conditions. I highly recommend them!
Jason R
9 March 2022We had a wonderful week of diving with Pluto Dive! Barbara was professional and easy to work with, and Mauro (Momo) and Alberto were wonderful divemasters - safe, knowledgeable and... read more friendly guides - to explore all the cenotes of the area with. Barbara took our top cenote choices and organized the week so we could dive all of them. We did 5 days of diving and wished we could do more. The cenotes are such a unique and different world of diving, and require a lot of skill and divemasters who are also cave trained, and Momo and Alberto had everything we needed to thoroughly enjoy each dive! We have become better divers because of how skilled Momo and Alberto are! Highly recommend this dive outfit! Thanks Pluto Dive :) xx Kim and Cam
Kim Shaw
3 March 2022We had a wonderful week of diving with Pluto Dive! Barbara was professional and easy to work with, and Mauro (Momo) and Alberto were wonderful divemasters - safe, knowledgeable and... read more friendly guides - to explore all the cenotes of the area with. Barbara took our top cenote choices and organized the week so we could dive all of them. We did 5 days of diving and wished we could do more. The cenotes are such a unique and different world of diving, and require a lot of skill and divemasters who are also cave trained, and Momo and Alberto had everything we needed to thoroughly enjoy each dive! We have become better divers because of how skilled Momo and Alberto are! Highly recommend this dive outfit! Thanks Pluto Dive :) xx Kim and Cam
Kim Shaw
3 March 2022 -
scheduled an ocean dive and cenote dive on two seperatee days with pluto for our group of 6. Everything, Booking and logistics to instruction and dive experience, could not have... read more possibly been any better. Barbara, Momo, and Alberto thanks again for the experience you provided us.
Clint Helquist
3 March 2022Annie Wong
3 March 2022Best place in all of Quintana Roo to dive with! Alberto and Barbara are beyond professional and will make you feel safe! 5 stars all the way, you can dive... read more with confidence and trust in them !
gaby rios
3 March 2022Barbara was great, I highly recommend. Excellent communication prior to arrival and during stay. She trained my niece open water, and gave me a reasonable price to go along for... read more her dives. I have several advanced courses and was very, very happy with how she trained my niece. She also assisted us in a whale shark excursion, which was amazing. She even checked in with me after to see how it went. The personal service was outstanding, you will not be disappointed if you book here.
Michelle Hutchison
3 March 2022